Memo Casino Cookies Policy
Memo Casino recognises the importance of transparency about the technology used to deliver our services. This Cookies Policy explains what cookies are, how Memo Casino and selected partners use them, and how you can manage your preferences when using our website from the United Kingdom or elsewhere.
We aim to provide a safe and reliable gaming experience for players aged 18 and over. Cookies are an integral part of delivering account functionality, security and tailored content; this document sets out the categories of cookies we use, their purposes and the options available to you.
What Cookies Are
Cookies are small text files placed on a device when a user visits a website. They enable a site to remember information about a visitor for a set period. Cookies can store session identifiers, settings, preferences and non-personal usage data.
Cookies are used to make websites work efficiently and securely. They do not typically carry viruses and cannot access other information on your device beyond what you have provided to the site.
Types of Cookies
Memo Casino uses several cookie types to support the platform. These fall into three technical distinctions and four functional categories:
- Session cookies - expire when you close your browser and are used to manage temporary state during a visit.
- Persistent cookies - remain on a device for a defined period and help retain preferences between visits.
- First-party cookies - set by Memo Casino and read by our domain to provide core services.
- Third-party cookies - set by external providers to deliver analytics, payments, or advertising services.
The functional categories, described below, explain how cookies support specific features and services on Memo Casino.
Essential Cookies
Essential cookies are necessary for Memo Casino to operate securely and to fulfil contractual obligations when you use our services. Without these cookies some features will not be available.
- Account authentication - cookies that manage logged-in status, session timeouts and secure access to your account.
- Security and fraud prevention - cookies that help detect suspicious activity, protect against cross-site request forgery and maintain transactional integrity.
- Platform stability - cookies that support load-balancing, performance monitoring and error diagnostics.
- Regulatory compliance - cookies that assist with processes such as age verification and responsible gaming checks necessary for a safe environment.
These cookies are deployed by default and cannot be disabled via the site without affecting core functionality.
Performance Cookies
Performance cookies collect information about how visitors interact with Memo Casino. The data is aggregated and used to improve site design, content and reliability.
- Usage analytics - counts of page views, popular games, session duration and navigation flow.
- Error reporting - captures technical failures to help our engineers resolve issues quickly.
- Load measurement - helps us understand server load patterns so we can optimise responsiveness.
Performance cookies do not identify you personally. You may opt out of analytics tracking via your browser settings or the controls described in the Managing Cookies section, however, disabling these cookies may limit our ability to enhance the user experience.
Functional Cookies
Functional cookies enable Memo Casino to remember choices you make and provide enhanced, personalised features.
- Preferences - language selection, display options and basic layout preferences.
- Saved settings - remember game preferences, sound choices and non-sensitive UI adjustments.
- Session continuity - preserve game state where allowed so you can resume play within a session or between visits.
Functional cookies help make the site more convenient. Turning them off will revert the site to default behaviour but will not prevent access to the core services.
Marketing Cookies
Marketing cookies are used to deliver relevant promotions and measure the effectiveness of advertising. They may track your activity across sites to build anonymous interest profiles.
- Ad personalisation - allows offers and banners to be tailored to general interests inferred from browsing patterns.
- Frequency management - limits the number of times an ad is shown so messaging is not repeated excessively.
- Campaign measurement - assesses which campaigns drive registrations and activity so we can allocate marketing resources efficiently.
These cookies may be set by Memo Casino or by trusted partners. You can opt out of targeted advertising through privacy choices in your browser or industry tools, though you may still see non-personalised ads.
Managing Cookies
Memo Casino provides tools and guidance so you can control cookie preferences. You have several options:
- Consent banner - on first visiting the site you can accept all cookies, reject non-essential cookies or adjust granular preferences for categories such as marketing and performance.
- Account settings - registered players can manage certain preferences within their profile to persist chosen behaviours across devices.
- Browser controls - most modern browsers allow you to block or delete cookies. Adjusting these settings affects all websites and may change functionality.
- Device-level controls - mobile operating systems and browsers provide mechanisms to clear cookies and manage site data.
How to change settings
To change cookie settings, use the cookie preference link typically located in the footer of the site or visit your account privacy settings when logged in. For browser guidance, consult the official help pages for Chrome, Firefox, Safari or your browser of choice.
Consequences of disabling cookies
Blocking essential cookies may prevent you from logging in, placing bets or completing payments. Disabling functional or performance cookies may reduce convenience and affect personalised content. We recommend selectively disabling only the categories you do not wish to permit.
If you need assistance managing cookies, contact our support team at [email protected].
Third-Party Cookies
Memo Casino may allow third-party providers to set cookies when you visit our site. These providers perform services such as payment processing, analytics, fraud prevention and advertising.
- Third-party domains - cookies set by external domains are governed by the provider's policies and practices, not by Memo Casino.
- Limited control - while we carefully choose partners and include contractual safeguards, we cannot directly control how third parties use or retain cookie data.
- Review policies - we encourage users to review the privacy notices of third-party services for details about their cookies, retention periods and opt-out mechanisms.
Where practical, Memo Casino seeks to limit sharing of personal information with third parties to what is necessary to provide services and to comply with legal obligations.
Policy Updates
We may update this Cookies Policy to reflect changes in technology, service provision or legal requirements. Material changes will be communicated through the website or by direct notice to registered players when appropriate.
We recommend reviewing this page periodically. The effective date for the current version is published on the site where we maintain our legal documents. Continued use of Memo Casino after changes are posted constitutes acceptance of the updated policy unless you choose to amend your cookie preferences.
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